Every client conversation,
on one record.
Odjo is an AI front desk for accountancy firms you configure to work like you do — answering clients, chasing records and running each case to filed.
The voice receptionist
A voice AI receptionist for your practice, that picks up even in January.
Odjo answers every client call in under a second, in more than 20 languages, all year round. Configured to your practice: your services, your deadlines, your wording.
- Answers on the first ring
Year end, VAT week, the January rush. Never a busy tone, never voicemail.
- Speaks the client’s language
More than 20 languages, spoken naturally. The transcript lands in English on the client’s record.
- Configured to you
Your services, your filing deadlines, your fees, your wording. Not a phone tree, not a script.
- Books, triages and routes
It hears what the client needs, books the call or routes it with full context. Anything needing an accountant’s judgement goes straight to a person.
It sits alongside your practice software. Your records and your workflows stay exactly where they are.
The gap
In deadline week, the calls ring out. With Odjo, every client’s answered.
Priya Shah
CLI-4471 · Self Assessment 2023/24 · Sole trader · Deadline 31 JanThe client record
One client. Every conversation, in the order it happened.
Every call, message, email and document attaches to the right client. The whole history, in order.
Priya Shah
Sole trader · Self Assessment 2023/24 · UTR 64827 51923Client called about her Self Assessment. Asked what records were still outstanding.
Enquiry created · matched to Priya Shah
Records checklist sent · 5 items requested
Client uploaded bank statements and dividend vouchers to the portal.
Return prepared. SA302 drafted, awaiting client approval.
Return approved · filed with HMRC
Filter by anything.
Client, company, deadline, engagement, accountant, status or channel.
One question, one answer.
Where did Priya’s return get to? Open the record.
Intake
Every way a client reaches you, caught in one place.
Phone, WhatsApp, web form, inbox, document portal. Five ways in, one desk.
Every call answered at once, no busy tone. Understood and transcribed in the client's language.
The number clients use. Same desk, replies in their language, all on the record.
The new-client enquiry at 9pm. Opens a case, books an onboarding call on the spot.
Three questions buried in one email. Odjo pulls the entity, deadline and ask, and drafts a reply.
Uploaded statements or a forwarded CIS attach to the right client, matched to what the return needs.
Deadlines all year
The deadlines land all year. Each one, a rush of calls.
Every few weeks another deadline spikes the phone. On your own, a chunk of it rings out. You don’t get a deadline back.
Chart is illustrative and shows the shape of a year of deadlines, not figures from a named firm.
Filing enquiries per month across a year. Every month brings enquiries, with peaks at Self Assessment, the VAT quarters and year-ends, and payments on account. On your own, a share of every month rings out, more at the peaks. With Odjo, every enquiry is handled.
Chasing records
Chasing paperwork all season. Handled, on one thread.
January is mostly chasing the one missing document. Odjo tracks what each return needs and chases until it arrives.
The journey
From the first enquiry to a filed return.
One missing document becomes a late-filing penalty. Odjo watches every stage and steps in where cases stall.
Enquiry
A prospective client gets in touch, on any channel.
Engagement
Engagement letter and AML checks go out and come back, all tracked.
Records in
The client sends their paperwork. Odjo chases whatever is missing.
Filed
The return or accounts are prepared, approved and filed on time.
The missing record
A return waiting on one document chases the client and resurfaces the case.
The onboarding
Mark a client engaged: engagement letter, AML and bank details, ready in one step.
The deadline
A nearing filing date moves the case up the desk before it becomes a penalty.
The quiet client
A client gone quiet on records is nudged again, so nothing waits for late January.
Ask it anything
Ask about any client, answered in seconds.
A plain question, a correct answer drawn from your own records — in seconds, not a morning lost to digging.
The whole front desk
Everything it runs from first call to filed.
Every client conversation, one case
Calls, messages, emails and documents on the right client, in order.
Chases missing records
Odjo tracks what each return needs and chases until it lands.
Every deadline, handled
Every peak answered and triaged. Nothing rings out.
Client data, secure
Encrypted, UK and EU only, never used to train public models.
One-step onboarding
Engagement letter, AML and authorities, out and tracked.
Hear it for yourself
Leave your number and Odjo calls you straight back.
Sits alongside your software
It runs the front desk and case management, not your filing.
Hear it for yourself
Don’t take our word for it. Let it call you.
Leave your number and Odjo calls you back with a sample front-desk call. One call, and we stop whenever you ask.
Who it’s for
Built for practices where the deadlines never really stop.
High-street practices
A small team on the phone. January decides the year.
Bookkeeping firms
Records and queries all week. One desk, nothing slips.
Multi-partner firms
Hundreds of clients and deadlines, one place.
Cloud and online accountants
Clients who never walk in. Every call and document caught.
Questions
The questions practice managers actually ask.
You keep it. We divert or port your number, so nothing changes for clients.
Every call answered at once, no busy tone, each a tracked case.
Encrypted in transit and at rest, held in the UK and EU, never used to train public models.
Only ever used to run your practice. Access is limited to your firm and logged.
We delete data on request, and will sign a DPA.
No. It sits alongside your software, running the front desk and case management.
No. Odjo runs the front desk; filing and moving money stay with your team.
No. Everything is drafted for you and released by a person. Nothing goes out on its own.
Most firms are live within a week or two, set up with you.
See it handle your next
deadline week.
Book a demo. See a busy deadline week with every call answered and every case in one place.
Free 30-minute call · Set up with your own number